STOICS

Support

How can we help?

Most things can be sorted in a minute. Here are the common ones — and a human is one email away.

Typical reply within 2 business days
Talk to a person

support@stoics.app

Tell us your device and iOS version, and what you were doing when it happened — it helps us help you faster.

·Common tasks

Restore a purchase

New phone, or Premium not showing? Restore it — no re-purchase needed.

Open Settings in the app › About Premium › Restore purchases, signed in with the same Apple Account.

Manage or cancel Premium

Subscriptions are handled by Apple. Cancelling keeps Premium until the period ends.

iOS Settings › [your name] › Subscriptions › Stoics.

Export your data

Keep a copy of everything as a JSON file, any time.

In the app: Practice › Settings ⚙ › Export everything.

Delete your data

Erase everything on the device in one step. This can't be undone — there's no server copy.

In the app: Settings ⚙ › Delete all my data.

Notifications aren't arriving

The morning and evening anchors and pause timers are local reminders.

Check iOS Settings › Notifications › Stoics is allowed, then re-enable the anchors in the app's Settings.

Listening sounds robotic

The library reads aloud with an on-device neural voice, falling back to the system voice.

Give the first passage a moment to load, and pick a voice from the Listen menu in the reader.

·Questions we hear

Do I need an account?

No. Stoics has no sign-up and no login. You open it and begin, and everything you write stays on your phone. See our Privacy Policy.

What's free, and what's Premium?

The whole daily practice is free, forever — the morning and evening rituals, today's lesson, basic Control, five open pauses, three habits, one experiment, and every note you write. Premium adds the training layer: unlimited pauses, habits and experiments, the full lesson archive, the weekly report, programmes, focus sessions, the searchable notebook, and the whole library to read and hear.

What happens if I miss a day?

Nothing breaks. Stoics has no streaks to defend and no guilt to catch up on — progress here is measured by how often you return, not how long you went unbroken. An unfinished practice carries over; it doesn't start over.

Is my private writing really private?

Yes. There is no server, and analytics never read your words. Nothing you write leaves your device unless you choose to export it. You can also lock the app behind Face ID in Settings.

Can I get a refund?

Refunds are handled by Apple. Request one at reportaproblem.apple.com. If something went wrong on our end, email us and we'll help however we can.

I have a suggestion.

We'd genuinely like to hear it. Write to support@stoics.app — the app is shaped by how people actually practise.